We are very pleased to inform you that Health AdvocateTM , a new and important benefit is being made available to Group Health participants and their families. Health Advocate is designed to help handle healthcare and insurance related issues by cutting through the red tape and barriers that so often create frustration and problems.
With Health Advocate, you will have your own Personal Health Advocate, a registered nurse, supported by a team of medical doctors and administrative experts. You will have the confidence in knowing that the entire Health Advocate team is working on your behalf to help and represent your needs.
One of the other unique features of Health Advocate is that your entire family will be able to use their special services. In addition to you, your spouse and children, your parents and the parents of your spouse will also be covered under this program.
Health Advocate is a national advocacy and assistance company headquartered in Blue Bell, PA. Their mission is to help individuals and organizations get the very best healthcare service. The company is managed by a team of leading healthcare and insurance experts with well over 100 years of collective experience.
It should be noted that Health Advocate does not provide health insurance or medical coverage. Their program is not a substitute for your current health insurance plan. Rather, Health Advocate compliments your basic health coverage by facilitating their member's interaction with healthcare providers and insurers.
Your Health Advocate benefit will become effective on January 1, 2004. A Health Advocate Member Booklet describing the complete menu of services and how to use them will be sent to you in December 2003. As part of this welcome packet, you will receive several Wallet ID Cards with the Health Advocate toll-free number printed on each card.
Whenever you or a family member encounters a healthcare or insurance issue, all you have to do is call Health Advocate at 1-866-695-8622 (toll free) for assistance. There is no enrollment form to complete at this time. When you call Health Advocate and require service, they will ask you to complete a Medical Information Release Form. Please be assured that all of your information will be kept strictly confidential by Health Advocate and your privacy will be protected.
Our decision to offer Health Advocate clearly relates to our interest in making certain that our employees have the best possible healthcare. We believe that you and your family will greatly benefit from this valuable service
For more information go to www.HealthAdvocate.com
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